{"id":42,"date":"2020-02-20T15:31:49","date_gmt":"2020-02-20T15:31:49","guid":{"rendered":"http:\/\/cherry.digital-55.com\/?page_id=42"},"modified":"2024-10-02T20:35:14","modified_gmt":"2024-10-03T00:35:14","slug":"faq","status":"publish","type":"page","link":"https:\/\/cherrystreetmission.org\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
[vc_row row_height_percent=”0″ override_padding=”yes” h_padding=”2″ top_padding=”2″ bottom_padding=”2″ back_color=”accent” overlay_alpha=”50″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″][vc_column column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”3″ style=”dark” overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/1″][vc_custom_heading heading_semantic=”h6″ text_size=”h6″ text_transform=”uppercase”]FAQ[\/vc_custom_heading][vc_custom_heading heading_semantic=”h1″ text_size=”h1″ separator=”yes” css_animation=”bottom-t-top”]Let Us Answer Any Questions You May Have[\/vc_custom_heading][\/vc_column][\/vc_row][vc_row row_height_percent=”0″ override_padding=”yes” h_padding=”2″ top_padding=”3″ bottom_padding=”2″ overlay_alpha=”50″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″][vc_column column_width_percent=”100″ gutter_size=”0″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/1″][vc_custom_heading text_color=”accent” heading_semantic=”h1″ text_size=”h1″ separator=”yes” separator_color=”yes” sub_lead=”yes” sub_reduced=”yes”]How Do I?[\/vc_custom_heading][vc_accordion active_tab=”none”][vc_accordion_tab title=”Make A Monetary Donation” tab_id=”1583335461-1-94″][vc_column_text text_lead=”yes”]To donate:[\/vc_column_text][uncode_list larger=”yes” icon=”fa fa-check-circle” icon_color=”accent”]<\/p>\n
[\/uncode_list][vc_empty_space empty_h=”2″][vc_custom_heading text_weight=”600″ uncode_shortcode_id=”971114″]You can contact acasteel@cherrystreetmission.org<\/a><\/span><\/p>\n If you would like, you can also make an online donation by clicking the button below.<\/span>[\/vc_custom_heading][vc_empty_space empty_h=”1″][vc_row_inner row_inner_height_percent=”0″ overlay_alpha=”50″ gutter_size=”1″ shift_y=”0″ z_index=”0″ limit_content=””][vc_column_inner column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/4″][vc_icon icon=”fa fa-envelope-o” icon_color=”accent” size=”fa-3x” link=”url:mailto%3Aacasteel%40cherrystreetmission.org|target:_blank” title=”Email” uncode_shortcode_id=”140947″ icon_color_type=”uncode-palette”][\/vc_icon][vc_button button_color=”accent” border_width=”0″ link=”url:https%3A%2F%2Fgive.cherrystreetmission.org%2FE2024A|title:Give|target:_blank” button_color_type=”uncode-palette” uncode_shortcode_id=”203912″]Make A Donation[\/vc_button][\/vc_column_inner][vc_column_inner column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/4″][vc_icon icon=”fa fa-phone-handset” icon_color=”accent” size=”fa-3x” link=”|||” title=”419-214-3410″][\/vc_icon][\/vc_column_inner][vc_column_inner width=”1\/4″][\/vc_column_inner][vc_column_inner width=”1\/4″][\/vc_column_inner][\/vc_row_inner][\/vc_accordion_tab][vc_accordion_tab title=”Make Food Donation” tab_id=”1583335461-2-14″][vc_column_text text_lead=”yes”]Your donation enables us to provide those living in poverty with over 600-800 meals each day. Food donations must have been prepared in ServSafe\u00ae conditions or donated as whole, uncooked food. Deliveries can be made Monday \u2013 Friday 9am to 3pm. The delivery door is located on 16th<\/sup> Street between Washington and Monroe.[\/vc_column_text][vc_empty_space empty_h=”2″][vc_custom_heading text_weight=”600″]Contact the Team:<\/span>[\/vc_custom_heading][vc_empty_space empty_h=”1″][vc_row_inner row_inner_height_percent=”0″ overlay_alpha=”50″ gutter_size=”1″ shift_y=”0″ z_index=”0″ limit_content=””][vc_column_inner column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/4″][vc_icon icon=”fa fa-phone-handset” icon_color=”accent” size=”fa-3x” link=”|||” title=”419-214-3205″][\/vc_icon][\/vc_column_inner][vc_column_inner column_width_percent=”100″ gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/4″][\/vc_column_inner][vc_column_inner width=”1\/4″][\/vc_column_inner][vc_column_inner width=”1\/4″][\/vc_column_inner][\/vc_row_inner][\/vc_accordion_tab][vc_accordion_tab title=”Donate My Time” tab_id=”1583335979468-2-3″][vc_column_text text_lead=”yes” uncode_shortcode_id=”841344″]Volunteers make up 1\/3 of the human effort needed to run Cherry Street 365 days a year. Many volunteer opportunities allow the perfect fit for nearly everyone to get involved.<\/p>\n You can email our Community Relations Manager at volunteer@cherrystreetmission.org<\/a> or call\u00a0419.214.3419.<\/p>\n If you would like to register online, you can sign up below.[\/vc_column_text][vc_button button_color=”accent” border_width=”0″ link=”url:%2Fvolunteer%2F|title:Give|target:_blank” button_color_type=”uncode-palette” uncode_shortcode_id=”179348″]Sign Up Today[\/vc_button][\/vc_accordion_tab][vc_accordion_tab title=”Participate in Events & Drives” tab_id=”1583336014626-3-7″][vc_column_text text_lead=”yes”]Special events and drives are opportunities for Cherry Street to reach out to poverty within our community. Your donation of time could be at one of our special events or you could host your own.[\/vc_column_text][vc_empty_space empty_h=”2″][vc_custom_heading text_weight=”600″]You can email our Events Coordinator[\/vc_custom_heading][vc_empty_space empty_h=”1″][vc_row_inner row_inner_height_percent=”0″ overlay_alpha=”50″ gutter_size=”1″ shift_y=”0″ z_index=”0″ limit_content=””][vc_column_inner column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/4″ uncode_shortcode_id=”203051″][vc_icon icon=”fa fa-envelope-o” icon_color=”accent” size=”fa-3x” link=”url:mailto%3Acsmm%40cherrystreetmission.org|||” title=”Email”][\/vc_icon][\/vc_column_inner][vc_column_inner column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/4″ uncode_shortcode_id=”283736″][vc_icon icon=”fa fa-phone-handset” icon_color=”accent” size=”fa-3x” link=”|||” title=”419-214-3312″ uncode_shortcode_id=”964890″ icon_color_type=”uncode-palette”][\/vc_icon][\/vc_column_inner][vc_column_inner width=”1\/4″][\/vc_column_inner][vc_column_inner width=”1\/4″][\/vc_column_inner][\/vc_row_inner][\/vc_accordion_tab][vc_accordion_tab title=”Reach the Media Liaison or Communication Center” tab_id=”1583336497153-4-6″][vc_column_text text_lead=”yes”]If you have questions regarding the following:[\/vc_column_text][uncode_list larger=”yes” icon=”fa fa-check-circle” icon_color=”accent”]<\/p>\n [\/uncode_list][vc_empty_space empty_h=”2″][vc_custom_heading text_weight=”600″ uncode_shortcode_id=”233249″]You can contact kschroder@cherrystreetmission.org<\/a><\/span>[\/vc_custom_heading][vc_empty_space empty_h=”1″][vc_row_inner row_inner_height_percent=”0″ overlay_alpha=”50″ gutter_size=”1″ shift_y=”0″ z_index=”0″ limit_content=””][vc_column_inner column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/4″ uncode_shortcode_id=”156449″][vc_icon icon=”fa fa-envelope-o” icon_color=”accent” size=”fa-3x” link=”url:mailto%3Akschroder%40cherrystreetmission.org|target:_blank” title=”Email” uncode_shortcode_id=”433356″ icon_color_type=”uncode-palette”][\/vc_icon][\/vc_column_inner][vc_column_inner column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/4″][vc_icon icon=”fa fa-phone-handset” icon_color=”accent” size=”fa-3x” link=”url:tel%3A567-661-0016″ title=”567.661.0016″ uncode_shortcode_id=”750063″ icon_color_type=”uncode-palette”][\/vc_icon][\/vc_column_inner][vc_column_inner width=”1\/4″][\/vc_column_inner][vc_column_inner width=”1\/4″][\/vc_column_inner][\/vc_row_inner][\/vc_accordion_tab][vc_accordion_tab title=”Reach the CEO\/President” tab_id=”1583336665330-5-4″][vc_custom_heading text_weight=”600″]You can contact our CEO\/President, Ann Ebbert[\/vc_custom_heading][vc_empty_space empty_h=”1″][vc_row_inner row_inner_height_percent=”0″ overlay_alpha=”50″ gutter_size=”1″ shift_y=”0″ z_index=”0″ limit_content=””][vc_column_inner column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/4″ uncode_shortcode_id=”139129″][vc_icon icon=”fa fa-envelope-o” icon_color=”accent” size=”fa-3x” link=”url:mailto%3Aaebbert%40cherrystreetmission.org|||” title=”Email”][\/vc_icon][\/vc_column_inner][vc_column_inner column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/4″ uncode_shortcode_id=”141803″][vc_icon icon=”fa fa-phone-handset” icon_color=”accent” size=”fa-3x” link=”|||” title=”419-214-4160″][\/vc_icon][\/vc_column_inner][vc_column_inner width=”1\/4″][\/vc_column_inner][vc_column_inner width=”1\/4″][\/vc_column_inner][\/vc_row_inner][\/vc_accordion_tab][vc_accordion_tab title=”Become A Pillar Of Hope” tab_id=”1583337070937-6-1″][vc_column_text text_lead=”yes” uncode_shortcode_id=”210632″]To learn more about becoming a Pillar of Hope click here<\/a>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Request A Tour” tab_id=”1588254183551-7-2″][vc_column_text text_lead=”yes” uncode_shortcode_id=”212028″]To request a tour of Cherry Street click here<\/a>.[\/vc_column_text][\/vc_accordion_tab][\/vc_accordion][\/vc_column][\/vc_row][vc_row][vc_column column_width_percent=”100″ gutter_size=”0″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/1″][vc_custom_heading text_color=”accent” heading_semantic=”h1″ text_size=”h1″ separator=”yes” separator_color=”yes” sub_lead=”yes” sub_reduced=”yes”]Most Common[\/vc_custom_heading][vc_accordion active_tab=”none”][vc_accordion_tab title=”I have food left over from a graduation\/funeral\/reunion. Can you take it?” tab_id=”1583338888-1-50″][vc_column_text text_lead=”yes” uncode_shortcode_id=”178432″]Thank you so much for thinking of ways you can help others in your community. Our Mac Street Caf\u00e9 operates under the rules of the Health Department. That means we can only take food under very specific circumstances. Unfortunately, we will have to decline this offer. But please do call us again. Our needs change from time to time and we would like to stay in touch with you.[\/vc_column_text][vc_empty_space empty_h=”2″][\/vc_accordion_tab][vc_accordion_tab title=”I have furniture to donate. Can you accept this? Can you come pick it up?” tab_id=”1583338888-2-86″][vc_column_text text_lead=”yes”]Right now we don\u2019t have space or volunteers to handle donations like this. Thank you for thinking of ways you can help others in your community.[\/vc_column_text][vc_empty_space empty_h=”2″][vc_custom_heading text_color=”color-463437″ text_size=”h3″ sub_lead=”yes” sub_reduced=”yes” subheading=”You can contact one of the following:”]Alternate Suggestions<\/span>[\/vc_custom_heading][uncode_list larger=”yes” icon=”fa fa-check-circle” icon_color=”accent” uncode_shortcode_id=”138179″ icon_color_type=”uncode-palette”]<\/p>\n [\/uncode_list][\/vc_accordion_tab][vc_accordion_tab title=”Do you accept mattresses, pillows, blankets, sheets?” tab_id=”1583348825416-2-7″][vc_column_text text_lead=”yes”]We cannot take mattresses. We can take new or in excellent condition pillows. Blankets and sheets need to be twin sized only.[\/vc_column_text][vc_empty_space empty_h=”2″][vc_custom_heading text_color=”color-463437″ text_size=”h3″ sub_lead=”yes” sub_reduced=”yes” subheading=”You can contact one of the following:”]Alternate Suggestions<\/span>[\/vc_custom_heading][uncode_list larger=”yes” icon=”fa fa-check-circle” icon_color=”accent” uncode_shortcode_id=”176496″ icon_color_type=”uncode-palette”]<\/p>\n [\/uncode_list][\/vc_accordion_tab][vc_accordion_tab title=”Do you accept children\u2019s items?” tab_id=”1583351773046-3-9″][vc_column_text text_lead=”yes”]Thank you for thinking of those served at Cherry Street. As a ministry we work with other organizations who are better suited to serve children. Cherry Street does not have children in our buildings or in our programming.[\/vc_column_text][vc_empty_space empty_h=”2″][vc_custom_heading text_color=”color-463437″ text_size=”h3″ sub_lead=”yes” sub_reduced=”yes” subheading=”You can contact one of the following:”]Alternate Suggestions<\/span>[\/vc_custom_heading][uncode_list larger=”yes” icon=”fa fa-check-circle” icon_color=”accent” uncode_shortcode_id=”161656″ icon_color_type=”uncode-palette”]<\/p>\n [\/uncode_list][\/vc_accordion_tab][vc_accordion_tab title=”Do you accept clothes?” tab_id=”1583352081176-4-8″][vc_column_text text_lead=”yes” uncode_shortcode_id=”196705″]Donations can be dropped off at 1501 Monroe St. Monday through Friday, 9am to 12 noon.[\/vc_column_text][vc_empty_space empty_h=”2″][vc_custom_heading text_color=”color-463437″ text_size=”h3″ sub_lead=”yes” sub_reduced=”yes” subheading=”You can contact one of the following:”]Alternate Suggestions<\/span>[\/vc_custom_heading][uncode_list larger=”yes” icon=”fa fa-check-circle” icon_color=”accent” uncode_shortcode_id=”258432″ icon_color_type=”uncode-palette”]<\/p>\n [\/uncode_list][\/vc_accordion_tab][vc_accordion_tab title=”When\/ Where is the donation drop off?” tab_id=”1583352314294-5-9″][vc_row_inner limit_content=””][vc_column_inner column_width_percent=”100″ gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”2\/3″][vc_column_text text_lead=”yes”]ALL donations come to one location at the LRC. Even if it is meant for a specific group or shelter. Please bring all donations to 1501 Monroe Street 43604. Come to the door with a sign on the 16th street side. There is a doorbell right by the door. If you come during the regular hours someone will be there to help you unload. All donations are weighed and properly accounted for the IRS.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/3″][vc_single_image media=”83567″ media_width_percent=”100″][\/vc_column_inner][\/vc_row_inner][\/vc_accordion_tab][vc_accordion_tab title=”Do you offer pick up of my donation?” tab_id=”1583352666601-6-4″][vc_column_text text_lead=”yes”]Sadly, we do not have the volunteers to handle requests such as this.[\/vc_column_text][vc_empty_space empty_h=”2″][vc_custom_heading text_color=”color-463437″ text_size=”h3″ sub_lead=”yes” sub_reduced=”yes” subheading=”You can contact one of the following:”]Alternate Suggestions<\/span>[\/vc_custom_heading][uncode_list larger=”yes” icon=”fa fa-check-circle” icon_color=”accent” uncode_shortcode_id=”138895″ icon_color_type=”uncode-palette”]<\/p>\n [\/uncode_list][\/vc_accordion_tab][vc_accordion_tab title=”Can you help me with my gas bill\/rent\/bus ticket\/bus tokens, etc?” tab_id=”1583353641915-7-8″][vc_column_text text_lead=”yes” uncode_shortcode_id=”134223″]Cherry Street does not have the ability or programming allowing for a request like this. You are encouraged to call 2-1-1<\/a> for assistance and possible resources.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Can I get a food box?” tab_id=”1583353758494-8-10″][vc_column_text text_lead=”yes” uncode_shortcode_id=”103325″]Cherry Street stopped providing food boxes in summer of 2017. You can call 2-1-1<\/a> for a list of organizations that might be able to help you. You could also try Feed Your Neighbor through Lutheran Social Services.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”I need to stay at Cherry Street. Do you have room?” tab_id=”1583353760996-9-7″][vc_column_text text_lead=”yes”]Yes. Cherry Street ALWAYS has room for individuals over 18. Please come![\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”How do I donate books to your library?” tab_id=”1583353762595-10-0″][vc_column_text text_lead=”yes”]We work in partnership with the Toledo Public Library for the books used in the library at the Life Revitalization Center. They ensure we have a wide variety of books and rotate inventory out as it ages. We would love to take your donate but we are using their system to best serve the needs of the patrons of the library.[\/vc_column_text][vc_empty_space empty_h=”2″][vc_custom_heading text_color=”color-463437″ text_size=”h3″ sub_lead=”yes” sub_reduced=”yes” subheading=”You can contact one of the following:”]Alternate Suggestions<\/span>[\/vc_custom_heading][uncode_list larger=”yes” icon=”fa fa-check-circle” icon_color=”accent”]<\/p>\n [\/uncode_list][\/vc_accordion_tab][vc_accordion_tab title=”When is check-in?” tab_id=”1583354322161-11-9″][vc_column_text text_lead=”yes”]We are open 365 days a year, 24 hours a day. If a person is new to us, you can come at any time. We aren’t going to turn anyone away simply because of what time it is. If we know you and are in relationship with you as a guest, check-in is after dinner and usually ends about 9 pm. However we make special arrangements with people who have to come in late after work or other such obligations. Those are dependent upon previous conversations and previous arrangement.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Can I come after my shift is over at 10pm?” tab_id=”1583354377762-12-8″][vc_column_text text_lead=”yes”]At your first check-in you can come at any time. After that you will need to have had a conversation with a Cherry Street staff member if you have a job or a situation that does not allow you to be in at the 9pm curfew. Otherwise the curfew is 9pm.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Do I need an ID to stay with you?” tab_id=”1583354444123-13-5″][vc_column_text text_lead=”yes”]To start off, no. We have partners that will help you get your ID immediately.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”What should I bring? How much can I bring?” tab_id=”1583354502812-14-2″][vc_column_text text_lead=”yes” uncode_shortcode_id=”894574″]If you have an ID, please bring that. Belongings you bring with you need to be able to fit into a tote. The storage tote is approximately 18 x 14 X 17 inches. When you stay with us, you are allowed to store items in the storage tote. You can gain access to your tote twice a day. The totes stay locked in a room. All other belongs not in the tote need to go with you each day. Guests are not permitted to have food in the resident houses or stored in totes. Weapons and illegal drugs are also not permitted.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”My grandmother passed away. Will you take her medical equipment?” tab_id=”1583354602028-15-10″][vc_column_text text_lead=”yes”]Cherry Street works in collaboration with other organizations who provide equipment to those staying at Cherry Street.[\/vc_column_text][vc_empty_space empty_h=”2″][vc_custom_heading text_color=”color-463437″ text_size=”h3″ sub_lead=”yes” sub_reduced=”yes” subheading=”You can contact one of the following:”]Alternate Suggestions<\/span>[\/vc_custom_heading][uncode_list larger=”yes” icon=”fa fa-check-circle” icon_color=”accent” uncode_shortcode_id=”138066″ icon_color_type=”uncode-palette”]<\/p>\n [\/uncode_list][\/vc_accordion_tab][vc_accordion_tab title=”What is 2-1-1?” tab_id=”1583355029073-16-5″][vc_column_text text_lead=”yes” uncode_shortcode_id=”164422″]2-1-1<\/a> is a special abbreviated telephone number reserved in Canada and the United States as an easy-to-remember three-digit telephone number meant to provide information and referrals to health, human and social service organizations.<\/span>[\/vc_column_text][\/vc_accordion_tab][\/vc_accordion][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/1″][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":" Let us answer any questions you may have.\n
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We are open and available.<\/p>\n","protected":false},"author":1,"featured_media":85379,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"footnotes":""},"class_list":["post-42","page","type-page","status-publish","has-post-thumbnail","hentry","page_category-homepage"],"yoast_head":"\n